UNCAPPED IT SUPPORT

No more wondering why the internet is slow, your emails won’t send or receive and when the next wave of ransomware will hit you. It’s the smart way to ensure your business functions like a well oiled machine.

SIMPLIFY YOUR BUSINESS

Employing dedicated IT personnel just adds more complexity, more paperwork and unnecessary expenses to your business.

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SIMPLIFY YOUR BUDGET

Our Uncapped IT Support isn’t one of those pesky recurring expenses. Instead it’s a smart way to simplify your budget.

SAVE BY OUTSOURCING

An IT person on your payroll might not be fully utilised. This is costing you literally thousands of Rand every month. We save you money because we specialize in IT and utilize our resources to its full potential.

PEACE OF MIND

With Uncapped IT Support from bitCONNECT you’ll have peace of mind that your business will keep running without costing you more.

BUSINESS CONTINUATION

It’s not just about getting help when you need it. You need to ensure that your business will keep running when disaster strikes. If you don’t have a business continuation plan, why not start with us?

UNLIMITED

No, really! We like to keep things in office hours but there’s really no limit on the amount of time we’ll spend solving your problems. As long as it’s IT related.

ON-SITE

While our competitors will charge you when they need to visit your premises to resolve an issue, we include some hours of on-site support as courtesy to make sure you are well looked after.

SECURITY SORTED

Your data is important to us and that is why we include a free license of ESET Nod32 for every PC we support* and we will maintain the license for the duration of your subscription. You will never have to worry about viruses or ransomware again.

*Only for packages where stated as included.

GANG UP AND SAVE

Get your neighbors to sign up and you will all pay the price relevant to the total number of computers we support. It’s the ideal solution for office blocks and office parks with many small businesses.

SUPPORT PLANS

Personal, SOHO, small, medium and large businesses will benefit from our Uncapped IT Support. There’s something for everyone.

  • PersonalPersonal use only

  • R199 Monthly

  • Per PC Billing
  • Up to 3
    PCs
  • Unlimited
    Telephone Support
  • Unlimited
    Email Support
  • Unlimited
    Remote Support
  • On-Site Support
  • Antivirus
  • POPULAR
  • SOHOExclusive to SOHO

  • R399 Monthly

  • Per PC Billing
  • Up to 5
    PCs
  • Unlimited
    Telephone Support
  • Unlimited
    Email Support
  • Unlimited
    Remote Support
  • On-Site Support
  • ESET Nod32
    Antivirus
  • Small

  • R250/PC Monthly per PC

  • Per PC Billing
  • 6 - 10
    PCs
  • Unlimited
    Telephone Support
  • Unlimited
    Email Support
  • Unlimited
    Remote Support
  • 3 Hours
    On-Site Support
  • ESET Nod32
    Antivirus
  • Medium

  • R225/PC Monthly per PC

  • Per PC Billing
  • 11 - 15
    PCs
  • Unlimited
    Telephone Support
  • Unlimited
    Email Support
  • Unlimited
    Remote Support
  • 4 Hours
    On-Site Support
  • ESET Nod32
    Antivirus
  • Large

  • R200/PC Monthly per PC

  • Per PC Billing
  • > 15
    PCs
  • Unlimited
    Telephone Support
  • Unlimited
    Email Support
  • Unlimited
    Remote Support
  • 8 Hours (as quoted)
    On-Site Support
  • ESET Nod32
    Antivirus

READY TO SIGN UP?

Click on the button to get started. You’ll be supported in a jiffy!